In an effort to combat COVID-19, and to comply with all state and federal government, and CDC guidelines relating to social distancing, all Mobile Community Action, Inc. offices will remain closed to the general public until further notice.

Once you receive a confirmation number (with your scheduled appointment date and time), a representative will contact you. Please make sure you provide the correct telephone and social security numbers when scheduling an appointment.

Applications may be: Completed and printed from our website (; upon request, be mailed to your home for your completion; contact one of our satellite locations to make arrangements to get an application package or you may complete your application using the LITT Lite app. Applications will be accepted only from applicants, who have confirmed appointments through the Agency’s appointment line. Applications without a confirmed appointment will not be processed.

Completed applications can be submitted for processing by one of the following methods:

  • Email your completed package directly to the center’s case manager; or
  • Mail your completed package directly to the case manager (address was provided during scheduling of appointment); or
  • Deliver your completed package directly to the case manager on the date and time of your scheduled appointment. The location address for your appointment is provided when you scheduled your appointment; or
  • LITT Lite: You may submit your application for assistance by using our Mobile App -- LITT Lite. You can download this app on your Android, IPhone, or tablet to complete your application for assistance.

List of documents required for assistance:

Any household member 18 years or older with zero income can obtain a Declaration of Household Income form by contacting any MCA community-service center before the scheduled appointment. No more handwritten letters for zero income.

  • Current Picture Identification
  • Social Security Cards for everyone in the household
  • Income Verification for the prior month (all household members)
  • Current Utility bill -- must be in the name of the Head of household or spouse
  • If applicable, current documentation(s) is also needed: positive test results of Corona Virus (COVID-19), Furloughed due to COVID-19, and/or Unemployed due to COVID-19.

Please note - after reviewing your documents we may request additional information to complete your application.

For a more detailed list, please call (251) 206-6117 and press option 3


Mobile Community Action seeks to reduce poverty and help low-income citizens of Mobile and Washington counties, Alabama to meet critical needs and become self-sufficient.

Locations of Mobile Community Action's Energy Assistance sites

Please note that you must be a Washington County resident in order to schedule an appointment at the Washington County Community Services Center. If you're not a Washington County resident, your appointment will be canceled.

  • Bayou La Batre - 5650 Old Pascagoula Road, Suite 106, Mobile
  • Citronelle - 1200 Park St., Mt. Vernon
  • Hillsdale - 6024 Lorma Dr., Mobile
  • Mt. Vernon - 1200 Park St., Mt. Vernon
  • Northside - 658-A Donald Street, Mobile
  • Plateau/Prichard - 461 Donald Street, Mobile
  • South Brookley - 1600 Boykin Blvd., Mobile
  • South Mobile County - 5650 Old Pascagoula Road, Suite 106, Mobile
  • Washington County - 13563 St. Stephens Ave, Chatom
  • Wilmer/Semmes - 3810 Wulff Rd., Semmes

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (251) 206-6117 and following the instructions.