Thank you for visiting Mobile Community Action Agency’s utility assistance booking website. The appointment scheduler is currently closed. Thank you.
Please note that you must be a Washington County resident to schedule an appointment with the Washington County Community Services Center. If you are not a Washington County resident, your appointment will be canceled.
NEW OFFICE HOURS: Our offices and phone lines are open to the public from 8:00 a.m. until 12:00 noon. After reviewing your documents we will contact you only if additional information is needed.
Once you have scheduled an appointment you must complete your application before your appointment date, by visiting the following website: https://littliteal.azurewebsites.net and entering all required documents for the requested assistance. NOTE: Not completing your application before your appointment could result in being denied. Funds availability is not guaranteed.
Applicants applying for assistance must be income-eligible and have current utility bills in the name of the head of household or spouse.
Any household member, age 18 or over, who had zero income for the previous month that cannot be verified by a governmental agency (i.e., food stamp award letter, child support letter, etc.) must complete and sign the Declaration of Household Income. This form can be obtained by contacting any MCA Community Service Center before your appointment.
Failure to submit all required documentation for your appointment will delay your assistance. IF DOCUMENTS ARE NOT LEGIBLE YOUR APPLICATION CAN BE DENIED.
Required documents:
Current Picture Identification
Social Security Cards for everyone in the household or current proof you have applied for them
Birth Certificates for children ages five and under and any other new household members
Income Verification for the prior month (all household members)
A household that has zero income must complete and sign the Declaration of Household Income. This form can be obtained by contacting any MCA Community Service Center before your appointment.
The current Utility bill must be in the name of the Head of household or spouse (name must match on all documents).
Medical documentation for the last 6 months, if applicable, for a LIHEAP Crisis determination
For more information applicants may call 251.206.6117 or visit the MCA website at www.mcamobile.org
The appointments that are being made are for anyone needing assistance with their Heating bill,
Mobile Community Action seeks to reduce poverty and help low-income citizens of Mobile and Washington counties, Alabama to meet critical needs and become self-sufficient.
Please note that you must be a Washington County resident to schedule an appointment at the Washington County Community Services Center. If you're not a Washington County resident, your appointment will be canceled. The same applies to Mobile County.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (251) 206-6117 and following the instructions.
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